Consolidation of E911 Dispatch System is Complete on October 1st – New Non-Emergency Number Also Takes Effect

The year-long project to consolidate the county’s E911 Regional Dispatch System will be complete on October 1st. In 2002, Broward County voters approved a charter amendment calling for a countywide emergency dispatch system that would coordinate response for life-threatening emergencies, regardless of where in Broward County the call originates. After extensive research, analysis and an inclusive community input process, including a board comprised of city managers and administrators, fire, police and law enforcement representatives; municipal leadership representing 87 percent of Broward County residents agreed that the County should operate a countywide dispatch system to improve public safety response and address the challenges of a decentralized system. Effective October 1, 2014, all municipalities in Broward County are part of the regional consolidated system, except Plantation and Coral Springs, who elected to continue to operate their own systems. The E911 Regional Consolidated Dispatch System is managed by Broward County Commission’s Office of Communications Technology and operated by the Broward Sheriff's Office. Under the new system, also beginning October 1st, all residents, except those living in Plantation and Coral Springs, will call a new 954-764-HELP number for Non-Emergency Police or Fire Services. Residents should continue to call 911 when they need immediate assistance to save a life, report a fire and/or stop a crime.